Crisis Support. Suicide Prevention.

Corporate Training

Lifeline Central West is an essential charity that has been saving lives for 40 years. We have offices in Bathurst, Orange & Dubbo and we are on the frontline of the national suicide emergency. We believe that suicide is preventable and by providing immediate, caring, and non-judgemental support we can make a difference.

Programs such as ASIST and Mental Health First Aid equip everyday people and professionals to help those at risk. Our other workshops compliment our aim to strengthen community & enhance support and wellbeing.

Workshops are available to individuals, frontline workers and corporate clients and are designed to equip people in specific roles or enhance everyday life experience.

Our passionate trainers are trained in areas such as prevention, counselling, mental health first aid, crisis support, drug and alcohol work and front line management.


  • DV Alert was the best two days. I knew a bit about domestic violence but this course was great. I knew nothing about technology facilitated abuse, wow it is scary. I feel better equipped to support my clients now and the networking was great.

  • I did the Accidental Counsellor workshop a few years back now and I use it every single day at the shop. I’d highly recommend it.

    Richard – Op Shop Manager
  • Mental Health Chat was exactly what the doctor ordered. It helped start the conversation with these blokes about depression and suicide. Life’s tough on the land, but we need to know it’s OK to talk about it.

    Ian – Ruralco
  • Since implementing the Motivational Interviewing techniques into my workplace, I am seeing a higher level of engagement and disclosure from my clients. I am experiencing more positive interactions with my clients which is allowing me to make more appropriate refferals.

    Sarah – DV Worker
  • ASIST opened my eyes and has helped me time and time again in my job with teenaged girls.

    Sandy – Teacher


Accidental Counsellor

1-day & 2-day workshops

Ever found yourself in situation where you end up counselling accidently? This workshop will give you the skills, not be a professional counsellor but be able to more effectively assist those in need. You will learn how to recognize the signs people are struggling, how to respond appropriately and how to refer

Applied Suicide Intervention Skills Training

2-day workshop

LivingWorks ASIST is a two-day interactive course in suicide first aid which provides practical training for caregivers seeking to prevent the immediate risk of suicide.

Crisis Supporter Workplace Training

194 hours training

Training to become an accredited Lifeline Crisis Supporter includes:

  • Paying a contribution to the cost of training
  • Undertaking the National CS Workplace Training delivered in a combination of e-learning and face-to-face modes
  • Being invited to complete a Student Placement (minimum 16 hours)
  • Being invited to complete 92 hours as a Probationary Telephone Volunteer, and
  • Participating in regular supervision and ongoing professional development

Click here for more information.

DV Alert

2-day workshop

DV Alert is aimed at front line workers; people who may need to support people at risk (who are experiencing domestic and family violence) in the course of performing their job. They will be trained to confidently recognise signs of domestic and family violence (DFV), respond with appropriate care and refer people experiencing (or at risk of) DFV to appropriate support services. This workshop can be delivered as a fee for service to corporate clients or funded if eligibility criteria is met.

DV Aware

2-hour workshop

DV Alert Awareness session is a two-hour interactive presentation where individuals and groups can talk about the issue of domestic and family violence and what they can do to make a difference.

Mental Health Chat

1.5 Hour Workshop

Mental Health Chat is a brief, informative discussion on stress, depression and suicide. Signs, strategies, support and self care.

Mental Health First Aid for the Suicidal Person

4-hour workshop

This new course has been developed from “Suicidal Thoughts and Behaviours: First Aid Guidelines”. Curriculum is evidence based with the input from both researchers, mental health professionals and consumer advocates. Any interested adult can attend, it is not recommended for people recently bereaved by suicide.

Mental Health First Aid

2-day workshop

This course teaches members of the public how to provide initial support to a person experiencing a mental health crisis or developing a mental health problem resolves.

Motivational Interviewing

2-day Workshop

Motivational Interviewing (MI) is a method that works on facilitating and engaging intrinsic motivation within the client in order to change behaviour. MI is a goal-oriented, client-centred counselling style for eliciting behaviour change by helping clients to explore and resolve ambivalence.

This Workshop is suitable for workers in the community services industry including Drug & Alcohol, Mental Health, Domestic and Family Violence, Gambling & Community Corrections

Substance Misuse & Minimizing Harm

1-day & 2-day workshops

This workshop is suitable for workers in the community services industry, who work with clients who also present with substance misuse behaviours. This course will give you the knowledge and skills to be able to understand drugs & their effects & be able to have conversations with clients about minimizing harm associated with their substance misuse.

Trauma Informed Care

1-day & 2-day workshops

Trauma Informed Care is a strengths-based framework grounded in an understanding and responsiveness to the impact of trauma, that emphasises physical, psychological, & emotional safety for both providers and survivors, and that creates opportunities for survivors to rebuild a sense of control and empowerment. Trauma Informed Care Practice recognises and acknowledges trauma and its prevalence.