Crisis Support. Suicide Prevention.

Accidental Counsellor Blended Virtual and e-learning

NOTE: To qualify for this workshop you must reside or work in the Blue Mountains, Hawkesbury, Lithgow or Penrith areas.

Total Course Duration:
5-hour blended learning Structure
eLearning: 1.5 hrs online, self-paced
Group session: 3.5 hours virtual classroom delivered by Lifeline Trainers

The Lifeline Accidental Counsellor course equips participants with
the essential skills and structure to:
Recognise when a person is in crisis
Respond in an appropriate and compassionate manner, and
Refer the person to a suitable service

Have you ever found yourself supporting a customer, client, friend, family member, colleague or even a stranger who is experiencing distress or a crisis, and you aren’t sure what to say? Our Accidental Counsellor workshop equips participants with the skills and knowledge to respond appropriately in these situations.

Learning how to ‘Recognise, Respond and Refer’ helps participants build their confidence to support someone in distress or experiencing a crisis. Participants will learn effective communication skills, ask directly about thoughts of suicide and respond safely, whatever the answer. It defines the role of an “Accidental Counsellor” and includes a self-care module to ensure their own wellbeing.

The course is open to anyone* above 16 years of age and no pre-existing skills or knowledge are required.

**This Accidental Counsellor training is for people who live or work within the Nepean Blue Mountains region, including the Lithgow, Blue Mountains, Hawkesbury and Penrith local government areas.

We are working on dates for this course. If you are interested in attending, please fill out our registration form and a team member will let you know when a workshop is available in your area.

    BLENDED VIRTUAL Accidental Counsellor (5hr)


    This workshop has been funded by Wentworth Healthcare, provider of the Nepean Blue Mountains Primary Health Network, as part of the Australian Government’s response to the 2019/20 bushfires