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VIRTUAL Accidental Counsellor Penrith
December 15, 2021 @ 10:00 am - 4:00 pm
The Lifeline Accidental Counsellor course equips participants with the essential skills and structure to:
Recognise when a person is in crisis.
Respond in an appropriate and compassionate manner.
Refer the person to a suitable service.
Wednesday 15th December 10am -12.30pm AND 1.30pm-4pm
– both sessions must be completed.
Open to anyone working or residing in the Penrith area. No pre-existing skills or knowledge are required. (age 16+)
Total Course Duration:
5-hour virtual learning Structure
Group session: 2.5 hours x 2 sessions of virtual classroom delivered by Lifeline Trainers. Both sessions must be completed.
The Lifeline Accidental Counsellor course equips participants with
the essential skills and structure to:
Recognise when a person is in crisis
Respond in an appropriate and compassionate manner, and
Refer the person to a suitable service
Have you ever found yourself supporting a customer, client, friend, family member, colleague or even a stranger who is experiencing distress or a crisis, and you aren’t sure what to say? Our Accidental Counsellor workshop equips participants with the skills and knowledge to respond appropriately in these situations.
Learning how to ‘Recognise, Respond and Refer’ helps participants build their confidence to support someone in distress or experiencing a crisis. Participants will learn effective communication skills, ask directly about thoughts of suicide and respond safely, whatever the answer. It defines the role of an “Accidental Counsellor” and includes a self-care module to ensure their own wellbeing.
This workshop has been funded by Wentworth Healthcare, provider of the Nepean Blue Mountains Primary Health Network, as part of the Australian Government’s response to the 2019/20 bushfires