The Lifeline Accidental Counsellor course equips participants with the essential skills and structure to: Recognise when a person is in crisis. Respond in an appropriate and compassionate manner. Refer the person to a suitable service. 28 AND 29 September 10am-12.30pm - both dates must be completed. Open to anyone working or residing in the Penrith area. No pre-existing skills or knowledge are required. (age 16+)