Crisis Support. Suicide Prevention.

Our Services

Lifeline is a trusted Australian service, an essential charity accessible to all 24/7 in times of need. Each year, over 1 million Australians reach out to Lifeline for support. Lifeline’s 13 11 14 crisis support line receives a call every 30 seconds. This figure is growing annually making Lifeline the leading telephone and online crisis support organisation in Australia.

Lifeline Central West’s territory covers half of rural, regional NSW delivering telephone crisis support and financial counselling through offices in Bathurst, Orange & Dubbo.   Lifeline Central West delivers GambleAware counselling through offices in Bathurst, Orange, Dubbo and Broken Hill.  The financial and GambleAware counselling is outreached across Far and Western NSW.

Lifeline Central West enjoys strong community support in its ongoing campaign to address the rural suicide crisis, mental health issues, domestic and family violence and a wide range of other issues that exist within the broader community.

Telephone Crisis Support – 13 11 14

Lifeline provides all Australians experiencing a personal crisis with access to online, phone and face-to-face crisis support and suicide prevention services. Find out how these services can help you, a friend or loved one.

13 11 14 is a confidential telephone crisis support service available 24/7 from a landline, payphone or mobile.

Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline. Regardless of age, gender, ethnicity, religion or sexual orientation our trained volunteers are ready to listen, provide support and referrals.

Lifeline answers between 2800-3200 calls every day from Australians needing crisis support and suicide prevention services.

If you need crisis support call 13 11 14 now.

If life is in immediate danger call 000.

Face To Face Counselling

  1. Lifeline Central West provides counselling services to help people struggling with financial difficulty.

A Financial Counsellor is a trained community worker who acts without a conflict of interest, as a negotiator and an advocate on behalf of people who are experiencing financial hardship or people who are unable to manage their debts.

  1. Lifeline Central West also provides GambleAware counselling to help people struggling with issues relating to gambling

A GambleAware Counsellor is a trained community worker who acts without a conflict of interest to assist clients in order to minimise the harm of the gambling.  This program also assists friends and families of gamblers

Corporate Training

Lifeline Central West delivers nationally recognised training on behalf of Lifeline Australia which is a registered training organisation (RTO 88036) offering a wide range of accredited and non-accredited courses.

Telephone Crisis Supporter Training

Other courses:

  • Mental Health First Aid
  • DV Alert
  • DV Aware
  • Mental Health First Aid for the Suicidal Person
  • Trauma Informed Care
  • Substance Misuse & Minimising Harm
  • Accidental Counsellor
  • ASIST – Applied Suicide Interventions Skills Training
  • Motivational Interviewing

Click here for more information regarding the courses