Accidental Counsellor
When a Staff Member Opens Up, Will Your Leaders Know What To Say
Equip your supervisors with the confidence to respond in the moment – protecting your people, meeting psychosocial obligations and avoiding costly downtime
Silence is Costly
- Supervisors freeze, afraid of saying the wrong thing
- Issues get missed, leading to burnout, absenteeism, or crisis
- New psychosocial legislation requires proactive support
- Staff turnover costs far exceed training costs
Simple, Practical skills your leaders can use tomorrow
- Recognising & responding to distress
- Emotional CPR
- Safe referral pathways
- Self-care strategies
- Role Play practice
Not theory. Action-focused training, tailored to your industry
Local & Relatable
Trainers who live in the Central West
Complete Support
Training + EAP + Crisis response
Community Impact
Surplus funds reinvested locally
Delivered training for 4000+ staff across councils, mining, agriculture, and industry.
Let’s Start the Conversation Today
FAQs
This workshop is suitable for anyone who may find themselves supporting a friend, family member, colleague, or even a stranger experiencing distress or crisis. No prior counselling experience is required.
A: Participants will learn to ‘Recognise, Respond and Refer’ appropriately in crisis situations, develop effective communication skills, ask directly about thoughts of suicide, respond safely, and understand the importance of self-care.
No pre-existing skills or knowledge are required. The training is open to all community members who want to support others in distress.