
BMT | Accidental Counsellor
June 17 @ 9:00 am – 1:30 pm


The Lifeline Accidental Counsellor course equips participants with the essential skills and structure to:
Recognise when a person is in crisis.
Respond in an appropriate and compassionate manner.
Refer the person to a suitable service.
Have you ever found yourself supporting a customer, client, friend, family member, colleague or even a stranger who is experiencing distress or a crisis, and you aren’t sure what to say? Our Accidental Counsellor workshop equips participants with the skills and knowledge to respond appropriately in these situations.
Learning how to ‘Recognise, Respond and Refer’ helps participants build their confidence to support someone in distress or experiencing a crisis. Participants will learn effective communication skills, ask directly about thoughts of suicide and respond safely, whatever the answer. It defines the role of an “Accidental Counsellor” and includes a self-care module to ensure their own wellbeing.
This face-to-face workshop is delivered by Lifeline Trainers.
No pre-existing skills or knowledge are required. (age 16+)
DATE: Tuesday 17 June 2025
TIME: 9:00am to 1:30pm (Morning tea is provided)
Venue: Blackheath Golf and Community Club, Brightlands Avenue, Blackheath NSW 2785
COST: FULLY – FUNDED
To be eligible to register, you must work or live in the Blue Mountains, Hawkesbury, Lithgow, and Penrith LGAs.
