Crisis Support. Suicide Prevention.
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VIRTUAL Accidental Counsellor Lithgow, Blue Mountains, Penrith & Hawkesbury areas

November 15 @ 10:00 am - 12:30 pm

THIS COURSE IS FULL (for next available course click here )

The Lifeline Accidental Counsellor course equips participants with the essential skills and structure to:
Recognise when a person is in crisis.
Respond in an appropriate and compassionate manner.
Refer the person to a suitable service.

Monday 15 + Monday 22 November (10am-12.30pm) – both dates must be completed.

Open to anyone working or residing in the Lithgow, Blue Mountains, Penrith & Hawkesbury areas.
o pre-existing skills or knowledge are required. (age 16+)


Total Course Duration:
5-hour virtual learning Structure
Group session: 2.5 hours x 2 sessions of virtual classroom delivered by Lifeline Trainers. Both sessions must be completed.

Have you ever found yourself supporting a customer, client, friend, family member, colleague or even a stranger who is experiencing distress or a crisis, and you aren’t sure what to say? Our Accidental Counsellor workshop equips participants with the skills and knowledge to respond appropriately in these situations.

Learning how to ‘Recognise, Respond and Refer’ helps participants build their confidence to support someone in distress or experiencing a crisis. Participants will learn effective communication skills, ask directly about thoughts of suicide and respond safely, whatever the answer. It defines the role of an “Accidental Counsellor” and includes a self-care module to ensure their own wellbeing.


This workshop has been funded by Wentworth Healthcare, provider of the Nepean Blue Mountains Primary Health Network, as part of the Australian Government’s response to the 2019/20 bushfires


November 15
10:00 am - 12:30 pm
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