Accidental Counsellor Hawkesbury Area

NOTE* to qualify for this course, you must live or work within the Nepean Blue Mountains region

The Lifeline Accidental Counsellor course equips participants with the essential skills and structure to:
Recognise when a person is in crisis.
Respond in an appropriate and compassionate manner.
Refer the person to a suitable service.

Have you ever found yourself supporting a customer, client, friend, family member, colleague or even a stranger who is experiencing distress or a crisis, and you aren’t sure what to say? Our Accidental Counsellor workshop equips participants with the skills and knowledge to respond appropriately in these situations.

Learning how to ‘Recognise, Respond and Refer’ helps participants build their confidence to support someone in distress or experiencing a crisis. Participants will learn effective communication skills, ask directly about thoughts of suicide and respond safely, whatever the answer. It defines the role of an “Accidental Counsellor” and includes a self-care module to ensure their own wellbeing.

This Face to face workshop is delivered by Lifeline Trainers.
No pre-existing skills or knowledge are required. (age 16+)

(morning tea and lunch provided)

Course code: 46_HAW09AC_C

This activity is supported by Nepean Blue Mountains Primary Health Network (NBMPHN), as part of the Australian Government’s response to the 2019/20 bushfires. Wentworth Healthcare is the provider of NBMPHN

To find out more call 1300 798 258 or email training@lifelinecentralwest.org.au