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Accidental Counsellor Portland Trusted Advocates

February 22, 2022 @ 9:00 am - 1:00 pm

Have you ever found yourself supporting a customer, client, friend, family member, colleague or even a stranger who is experiencing distress or a crisis, and you aren’t sure what to say? Our Accidental Counsellor workshop equips participants with the skills and knowledge to respond appropriately in these situations.

The Lifeline Accidental Counsellor course equips participants with the essential skills and structure to:
Recognise when a person is in crisis
Respond in an appropriate and compassionate manner, and
Refer the person to a suitable service

Learning how to ‘Recognise, Respond and Refer’ helps participants build their confidence to support someone in distress or experiencing a crisis. Participants will learn effective communication skills, ask directly about thoughts of suicide and respond safely, whatever the answer. It defines the role of an “Accidental Counsellor” and includes a self-care module to ensure their own wellbeing.

The course is open to anyone above 16 years of age and no pre-existing skills or knowledge are required.

DATE: Tuesday 22nd February 2022
TIME: 9:00am to 1:00pm
VENUE: Portland RSL Club, 10 Wolgan Street, Portland NSW 2847

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This activity is supported by Nepean Blue Mountains Primary Health Network (NBMPHN), as part of the Australian Government’s response to the 2019/20 bushfires. Wentworth Healthcare is the provider of NBMPHN.


February 22, 2022
9:00 am - 1:00 pm
Event Category: