The Lifeline Accidental Counsellor course equips participants with the essential skills and structure to:Recognise when a person is in crisis.Respond in an appropriate and compassionate manner.Refer the person to a suitable service. Have you ever found yourself supporting a customer, client, friend, family member, colleague or even a stranger who is experiencing distress or a […]
This workshop is for frontline workers to learn how to recognise the signs of family violence, respond appropriately, and refer to support services relevant to Aboriginal and Torres Strait Islander communities. It covers the nature and scope, patterns and impacts of family violence, what to consider for diverse groups, communication skills, safety planning, referral pathways […]
So often we don’t talk about our mental health and ill health for a variety of reasons. This workshop will cover common myths and statistics about Mental Health in Australia. It will cover how to recognise the signs and symptoms of common mental illnesses and how to respond and appropriately support someone experiencing mental health […]